Shipping & Returns
Here's how long you should expect your order will take to ship:
- U.S. and Canada - 4-6 days
- International - 5-10 days
Have questions? Please contact us:
- TOLL FREE: 866-539-DEEP (3337)
- EMAIL: SERVICE@DEEPSEACOSMETICS.COM
Returns, Exchanges, and Refunds
If for some reason you're not happy with your order, you can return it in its original packaging and receive a full refund. Pack the item(s) to be returned in the original package if possible. Returned packages must be returned prepaid to the Sender's address (located on the shipping label).
Refunds will be issued within 14 days in the form of credit to the credit card holder. Exchanges will be made within 21 days. Deepseacosmetics.com accepts only unused and unopened items purchased through DEEPSEACOSMETICS.COM website.
Items purchased in a Deep Sea retail outlet or Kiosk must be returned to their original point of purchase. Returns / exchanges are subject to the related company policy. If for any reason you are having difficulties to solve a purchase issue, please contact our Customer Care representatives.